Rivigo Logistics is a recognised name in India’s logistics and transportation industry, particularly for technology-enabled road freight and business-to-business (B2B) express delivery. The brand became known for its approach to long-distance trucking, freight movement, shipment tracking and organised transportation services.
Rivigo’s business has undergone an important change. Mahindra Logistics acquired Rivigo’s B2B express business in November 2022, and this business now operates under the brand name Rivigo by Mahindra Logistics, through MLL Express Services Private Limited. The original Rivigo Services Private Limited is a separate legal entity, so customers should distinguish between the Rivigo brand and the legal company when making enquiries.
Rivigo by Mahindra Logistics supports businesses that need to transport goods between cities, warehouses, distribution centres and commercial destinations. Its services are relevant to manufacturers, distributors, retailers and companies requiring regular freight movement across India.
This article covers Rivigo’s history, services, business operations, logistics network, contact information and important points for customers in 2026.
Quick Information About Rivigo Logistics
| Particular | Details |
| Brand Name | Rivigo by Mahindra Logistics |
| Industry | Logistics, Transportation and Supply Chain Management |
| Parent Company | Mahindra Logistics Limited |
| Operating Entity for B2B Express | MLL Express Services Private Limited |
| Original Business | Rivigo Services Private Limited |
| Main Service Segment | B2B express logistics |
| Other Relevant Services | Freight transportation and supply chain support, depending on the business unit |
| Major Transport Mode | Road |
| Operating Market | India |
| Customer Groups | Manufacturers, distributors, retailers and businesses |
| Network | Pan-India express logistics network |
| Customer Enquiries | Contact Mahindra Logistics through its authorised customer service channels |
| Business Status | B2B express operations continue under the Rivigo by Mahindra Logistics brand |
About Rivigo Logistics
Rivigo developed its reputation in India through road transportation and technology-enabled logistics. Its business model focused on improving freight movement through better coordination, shipment visibility and operational planning.
The brand became known for its technology-based approach to trucking and its efforts to improve the efficiency of long-distance freight transportation. These capabilities helped establish Rivigo as a recognised name in the Indian logistics market.
In 2022, Mahindra Logistics entered into an agreement to acquire Rivigo’s B2B express business. The acquisition was completed in November 2022 through Mahindra Logistics’ subsidiary. The acquired business included a network of processing centres and branches, technology capabilities and operational processes. Mahindra Logistics subsequently consolidated its express network operations under MLL Express Services Private Limited.
As a result, customers looking for B2B express services under the Rivigo name should identify the relevant Mahindra Logistics business unit rather than assume that every company using the Rivigo name is the same legal entity.
History and Business Development
Rivigo’s development reflects the wider growth of organised freight and express logistics in India.
Early Operations
Rivigo entered the logistics sector with a focus on road freight and long-distance transportation. Its technology-led operating model aimed to improve the coordination of trucks, shipments and delivery schedules.
Technology-Based Trucking
The company became associated with systems for monitoring transportation activities and coordinating fleet operations. Such technology can help logistics providers improve shipment visibility, vehicle utilisation and delivery planning.
Acquisition by Mahindra Logistics
Mahindra Logistics agreed to acquire Rivigo’s B2B express business in September 2022. The transaction was completed on 9 November 2022, according to company disclosures.
The acquisition brought Rivigo’s express logistics capabilities into Mahindra Logistics’ broader supply chain network. The business now operates as Rivigo by Mahindra Logistics.
Current Business Position
Rivigo by Mahindra Logistics is part of Mahindra Logistics’ express logistics business. It focuses on B2B freight and distribution requirements rather than functioning as an entirely independent logistics brand for all historical Rivigo operations.
Main Services Offered by Rivigo by Mahindra Logistics
- B2B Express Logistics
Business-to-business express logistics involves moving shipments between commercial customers, factories, warehouses and distribution centres.
This service is useful for businesses that need regular deliveries between cities and require organised shipment handling.
Depending on the service selected, businesses may use express logistics for cartons, packaged goods, commercial consignments and other eligible shipments.
- Road Freight Transportation
Road transportation is an important part of India’s domestic logistics system. It allows goods to move between manufacturing locations, warehouses, wholesale markets and retail distribution points.
Rivigo’s historical operations were strongly associated with road freight. Customers should confirm the current vehicle options, routes, shipment restrictions and service availability for their particular transportation requirement.
- Part-Truckload Shipments
Part-truckload transportation is suitable when a business shipment does not require the full capacity of a truck. Freight from different customers may be consolidated, depending on the provider’s network and operating model.
This arrangement can help businesses transport smaller consignments without booking an entire vehicle.
Customers should verify the applicable weight limits, dimensions, packaging requirements and estimated delivery times before booking.
- Full-Truckload Transportation
Full-truckload transportation is used when the volume or weight of a shipment requires most or all of a vehicle’s capacity.
It is commonly used for industrial materials, packaged products, commercial inventory and large consignments.
Businesses should confirm the vehicle type, loading arrangements, transit schedule, cargo insurance and route availability with the relevant Mahindra Logistics team.
- Distribution Centre and Branch Operations
Express logistics networks use processing centres and branches to receive, sort, consolidate and dispatch shipments.
Mahindra Logistics’ acquisition of Rivigo’s B2B express business provided access to a network of more than 250 processing centres and branches, covering over 1.5 million square feet at the time of the acquisition.
These facilities supported the expansion of Mahindra Logistics’ express network. The actual number and operating status of locations may change, so customers should confirm service coverage for specific destinations.
- Shipment Tracking and Digital Operations
Technology is an important part of modern freight transportation. Digital logistics systems can help businesses monitor shipments, coordinate dispatches and obtain updates on delivery progress.
Rivigo developed a reputation for technology-enabled trucking. The current tracking and reporting features available to customers depend on the service and booking arrangement.
Businesses with frequent shipments should ask about tracking access, delivery confirmation, exception reporting and customer support.
- Supply Chain Coordination
Companies often require more than transportation alone. Their logistics needs may include shipment planning, dispatch coordination, warehouse transfers and distribution management.
Rivigo by Mahindra Logistics forms part of a broader logistics business that provides express and other supply chain services. The precise scope available to a customer depends on the contract and relevant operating division.
Industries Served by Rivigo Logistics
Rivigo’s B2B express model is relevant to businesses that move commercial goods regularly.
| Industry | Typical Logistics Requirements |
| Manufacturing | Movement of components, finished goods and supplies |
| Retail | Replenishment of products for shops and distribution centres |
| E-commerce | Transportation of eligible commercial shipments between facilities |
| Consumer Goods | Movement of packaged products and inventory |
| Automotive | Transportation of eligible components and supplies |
| Electronics | Distribution of suitable packaged products |
| Wholesale Trade | Movement of goods between suppliers and distributors |
| Industrial Businesses | Regular freight movement between operating locations |
Acceptance depends on shipment dimensions, weight, packaging, route and applicable service conditions.
Benefits of Using an Organised B2B Logistics Network
Better Shipment Coordination
An organised network can help businesses coordinate pickups, processing, transportation and delivery across multiple locations.
Access to Multiple Destinations
A broad express network can support companies that send goods to several cities or distribution centres.
Shipment Visibility
Digital systems may provide shipment status updates and help businesses identify delays or delivery exceptions.
Support for Regular Freight Movement
Companies that dispatch goods frequently may benefit from standardised booking, documentation and delivery procedures.
Integration with Wider Logistics Services
Being part of a larger logistics group can provide access to additional services where the customer’s requirements and the provider’s operating arrangements allow it.
Actual performance depends on the route, service level, cargo characteristics and contractual commitments.
Address and Contact Details
Rivigo by Mahindra Logistics operates within Mahindra Logistics’ express business. Because the brand and the original Rivigo legal entity are different, customers should confirm the correct contact channel for their specific requirement.
| Particular | Details |
| Brand | Rivigo by Mahindra Logistics |
| Operating Entity | MLL Express Services Private Limited |
| Parent Company | Mahindra Logistics Limited |
| Corporate Office of Mahindra Logistics | Arena Space, 10th and 11th Floor, Plot No. 20, Jogeshwari–Vikhroli Link Road, near Majas Bus Depot, Jogeshwari East, Mumbai, Maharashtra 400060 |
| General Business Enquiries | Contact Mahindra Logistics’ authorised enquiry team |
| Service Enquiries | B2B express freight, shipment tracking and logistics support |
| Branch Information | Confirm the relevant service centre for the pickup and delivery locations |
| Customer Support | Use the contact channel associated with the current booking or service agreement |
The corporate office address is for Mahindra Logistics and should not be assumed to be a walk-in booking centre for every Rivigo service. Customers should confirm the appropriate branch and current contact details before visiting.
How to Book a Rivigo Logistics Shipment
Businesses planning to use Rivigo by Mahindra Logistics should prepare the following information before requesting a quotation:
- Pickup and delivery locations: Provide the complete addresses and PIN codes.
- Shipment details: State the number of packages, dimensions and total weight.
- Cargo description: Identify the goods and disclose any special handling requirements.
- Required delivery time: Explain the expected delivery date or service urgency.
- Packaging: Ensure that goods are packed and labelled according to the applicable requirements.
- Documentation: Prepare invoices, e-way bills and other documents required for the shipment.
- Pricing: Request a quotation that explains freight, handling and any additional charges.
- Tracking and delivery proof: Confirm how shipment progress and delivery confirmation will be provided.
The exact booking process depends on the customer’s account, the available service and the shipment route.
Important Points Before Choosing Rivigo Logistics
Businesses should evaluate several factors before selecting a logistics provider.
- Route coverage: Confirm that pickup and delivery are available at the required locations.
- Transit time: Check the estimated delivery schedule and service commitment.
- Freight charges: Ask for a written quotation and clarify additional fees.
- Cargo acceptance: Verify weight, size, packaging and product restrictions.
- Tracking: Confirm the shipment monitoring features available.
- Insurance: Understand the available coverage and the provider’s liability.
- Claims procedure: Ask how loss, damage and delivery disputes are handled.
- Legal entity: Ensure the booking documents and invoices identify the correct operating company.
These checks are particularly important for businesses shipping high-value goods or managing regular commercial consignments.
Frequently Asked Questions
What is Rivigo Logistics?
Rivigo is a logistics brand known for technology-enabled road freight and B2B express services. Its B2B express business is now operated under the name Rivigo by Mahindra Logistics.
Who owns Rivigo Logistics?
Mahindra Logistics owns the Rivigo brand used for its B2B express logistics business. The original Rivigo Services Private Limited is a separate legal entity.
Did Mahindra Logistics acquire Rivigo?
Mahindra Logistics acquired Rivigo’s B2B express business in November 2022. This transaction did not mean that every historical Rivigo business or legal entity became identical to Mahindra Logistics.
What services does Rivigo by Mahindra Logistics provide?
Its main focus is B2B express logistics. Depending on the service arrangement, customers may have access to freight transportation, shipment processing and distribution support.
Does Rivigo provide road transportation?
Rivigo’s historical business has been strongly associated with road freight. Customers should confirm the current transport options and availability for their specific shipment.
Can small businesses use Rivigo logistics services?
Potentially, depending on shipment size, service coverage, booking requirements and commercial terms. Businesses should confirm minimum shipment requirements and pricing before booking.
Does Rivigo provide shipment tracking?
Tracking and shipment visibility may be available through the relevant service. Customers should confirm the current tracking method when booking.
Where is Rivigo Logistics headquartered?
Rivigo’s B2B express operations are part of Mahindra Logistics. Mahindra Logistics’ corporate office is in Jogeshwari East, Mumbai, Maharashtra. Customers should contact the relevant operating team for service-centre details.
How are Rivigo freight charges calculated?
Charges can depend on the pickup and delivery locations, shipment weight and dimensions, cargo type, service speed and additional handling requirements. An exact quotation is needed to determine the final cost.
Is Rivigo still operating in 2026?
Yes. The B2B express business continues under the Rivigo by Mahindra Logistics brand. Customers should distinguish this business from the separate legal entity Rivigo Services Private Limited.
Conclusion
Rivigo Logistics became known in India for its technology-enabled trucking and freight transportation model. Following Mahindra Logistics’ acquisition of its B2B express business in November 2022, the business continued under the brand name Rivigo by Mahindra Logistics.
Its services are relevant to manufacturers, retailers, distributors and other businesses that require organised B2B freight movement. Customers should confirm route coverage, shipment eligibility, transit schedules, pricing and the correct operating entity before booking.
Understanding the distinction between the Rivigo brand and the original legal entity is especially important when checking contact information, arranging transportation or reviewing service agreements in 2026.
