TGSRTC Logistics is the cargo and parcel transportation service of the Telangana State Road Transport Corporation. TGSRTC introduced its Cargo and Parcel Services in June 2020 to use its extensive bus network for transporting parcels and commercial goods. The service is available through TGSRTC bus stations and designated logistics counters, with selected services extending to neighbouring states.
Unlike a traditional courier company, TGSRTC Logistics mainly uses its road transport network for moving parcels and cargo between designated bus stations and counters. Home delivery is also available in Hyderabad City for applicable shipments.
Quick Information About TGSRTC Logistics
| Information | Details |
| Organisation | Telangana State Road Transport Corporation |
| Logistics Service | TGSRTC Cargo and Parcel Services |
| Started | June 2020 |
| Main Services | Parcel, Courier, Cargo and Bulk Transportation |
| Booking Points | TGSRTC Bus Stations and Designated Counters |
| Delivery Model | Bus Station/Counter Delivery |
| Home Delivery | Available in Hyderabad City |
| Parcel Weight | Single parcel up to 50 kg |
| Bulk Cargo | Cargo vehicles available for larger consignments |
| General Customer Support | 040-69440000 / 040-23450033 |
What Is TGSRTC Logistics?
TGSRTC Logistics is the cargo division of Telangana’s state road transport corporation. The service was introduced to transport parcels and cargo through TGSRTC buses and dedicated cargo vehicles.
Customers can take their goods to an authorised TGSRTC logistics counter, complete the booking process and receive a consignment document. The shipment is then transported towards the destination through the TGSRTC network.
At the destination, the receiver generally collects the parcel from the designated bus station or counter. In Hyderabad City, home delivery is available for applicable shipments.
TGSRTC has also computerised important cargo activities such as booking, manifesting, transshipment, receiving and delivery.
TGSRTC Logistics Services
Parcel Booking
TGSRTC accepts individual parcels through its designated cargo and parcel counters. This service can be useful for sending documents, packages, commercial goods and other permitted items.
A single parcel is generally allowed up to 50 kg under the published parcel guidelines.
Courier and Parcel Transportation
Small consignments can be booked through TGSRTC’s parcel and courier service. Rates depend on the weight category, destination and applicable charges.
TGSRTC provides parcel transportation within Telangana as well as to selected destinations outside the state.
Bulk Cargo Transportation
For larger shipments, TGSRTC also operates dedicated cargo transport vehicles.
The logistics service includes closed cargo vehicles capable of carrying substantial quantities of goods. Published TGSRTC information includes cargo vehicle options for larger loads, including 4-tonne and 10-tonne capacity categories.
This makes the service relevant for businesses that need to move commercial cargo rather than only small parcels.
Perishable Goods
TGSRTC also provides cargo transportation options for perishable goods. Such shipments can have different tariff and GST treatment compared with ordinary parcels.
Customers should confirm the applicable booking conditions before sending temperature-sensitive or perishable products.
How TGSRTC Logistics Delivery Works
The TGSRTC Logistics process is relatively straightforward.
The sender takes the parcel or cargo to an authorised TGSRTC logistics counter.
The booking details, destination and shipment information are recorded.
The applicable freight, handling, insurance and other charges are calculated.
A consignment or booking document is issued to the sender.
The parcel is transported through the TGSRTC bus or cargo network.
At the destination, the shipment reaches the designated bus station or counter.
The receiver collects the consignment after completing the required delivery formalities.
In Hyderabad City, customers can also enquire about the availability and charges for home delivery.
TGSRTC Logistics Tracking
TGSRTC has computerised its cargo operations, including booking, manifesting, transshipment, receiving and delivery.
However, TGSRTC’s logistics service works differently from a conventional e-commerce courier where every shipment necessarily has a public online tracking page with frequent status updates.
For a cargo or parcel enquiry, the consignment/booking details provided at the time of booking are important.
If you need a shipment update, keep the consignment document ready and contact the concerned logistics counter or TGSRTC cargo team.
How to Track a TGSRTC Parcel
Keep your TGSRTC parcel or cargo booking document available.
Check the consignment or shipment reference mentioned on it.
Contact the destination or booking logistics counter when an online status is not available.
For general assistance, TGSRTC’s customer support numbers are 040-69440000 and 040-23450033.
For a faster enquiry, provide the sender name, receiver name, booking location, destination and consignment details.
What Is the TGSRTC Logistics Tracking Number?
TGSRTC does not publicly specify one universal fixed-digit tracking number format applicable to every parcel or cargo booking.
The booking or consignment reference mentioned on the receipt should therefore be retained carefully.
Because TGSRTC operates different logistics services and counters, the exact reference used for a shipment can depend on the type of booking.
What If the TGSRTC Consignment Number Is Lost?
If the booking document or consignment reference is lost, first check:
- Booking receipt
- Parcel booking documents
- SMS or other booking communication
- Sender’s records
- Invoice or commercial documents
- Details given to the TGSRTC counter
If the number cannot be recovered, contact the booking counter and provide as much information as possible, including the sender, receiver, destination and approximate booking date.
TGSRTC Logistics Charges
One advantage of TGSRTC Logistics is that its official website publishes parcel and cargo tariff information rather than relying entirely on customised quotations.
For example, the published tariff for parcel covers within Telangana lists total charges of:
- Up to 250 grams: ₹40
- 251 to 500 grams: ₹50
- 501 grams to 1 kg: ₹80
For destinations outside Telangana, the published totals for the same categories are:
- Up to 250 grams: ₹90
- 251 to 500 grams: ₹120
- 501 grams to 1 kg: ₹150
These parcel-cover figures include transport, clerical and insurance charges.
For ordinary parcels and larger cargo, the final amount depends on weight, distance, type of shipment and applicable handling or other charges. TGSRTC also publishes separate tariffs for bulk cargo and cargo vehicles.
A 5% GST is applicable to certain cargo bookings, while published parcel tariffs show different GST treatment for parcels and parcel covers. Customers should confirm the latest tariff at the time of booking because rates and tax treatment can change.
TGSRTC Logistics Insurance
Insurance is available for goods under the published TGSRTC logistics terms.
The insurance amount is linked to the shipment value declared at the time of booking in the consignment documentation.
For valuable goods, customers should provide accurate shipment-value information and understand the applicable insurance conditions before booking.
TGSRTC Logistics Contact Number
For general TGSRTC customer support, the currently published numbers are:
040-69440000
040-23450033
TGSRTC also publishes separate contact details for its logistics counters, marketing executives, parcel collection centres and regional cargo officials.
Because cargo counters can have different contact numbers and operating hours, the relevant counter’s number is preferable for a shipment-specific enquiry.
The TGSRTC corporate office is located at:
Bus Bhavan, Musheerabad, RTC X Roads, Hyderabad – 500020, Telangana.
For logistics business assistance, TGSRTC has also published cargo-related contacts including 9154680020 for the Assistant Traffic Manager and 9959226407 for the Business Head of Cargo and Parcel Services.
TGSRTC Logistics Timings
There is no single operating time for every TGSRTC logistics counter.
Timings vary according to the bus station, depot and authorised logistics agent. Some counters operate during normal daytime hours, while selected major counters have longer or even round-the-clock operations.
Therefore, customers should confirm the operating time of the specific booking or delivery counter before visiting.
TGSRTC Logistics Network
TGSRTC has a substantial transportation network in Telangana.
As of July 2026, the corporation reported 97 depots, 11 regions and 364 bus stations, giving its logistics operation access to a large public transport network.
Cargo and parcel counters are available at numerous locations, including major centres in Hyderabad, Secunderabad, Warangal, Khammam, Nalgonda, Mahabubnagar, Medak, Karimnagar, Nizamabad and other areas.
TGSRTC also has designated interstate logistics arrangements for selected destinations.
TGSRTC Logistics Home Delivery
The standard logistics model generally involves delivery to a TGSRTC bus station or designated counter, where the receiver collects the shipment.
However, home delivery is available in Hyderabad City.
The availability and price of home delivery can depend on the location and type of shipment. Customers should confirm this facility while booking.
Who Can Use TGSRTC Logistics?
TGSRTC Logistics can be useful for both individuals and businesses.
It may be suitable for:
- Small parcel senders
- Retailers
- Traders
- Small businesses
- Commercial establishments
- Manufacturers
- Distributors
- Businesses moving goods between Telangana cities
- Customers sending parcels to selected neighbouring states
- Businesses requiring larger cargo transportation
For very small shipments, customers should compare the total cost and delivery method with regular courier companies. For heavier commercial cargo, TGSRTC’s cargo vehicles and road network can be more relevant.
Advantages of TGSRTC Logistics
The biggest advantage is its connection with the extensive TGSRTC bus network.
Other useful features include:
- Large network of bus stations
- Parcel and cargo booking facilities
- Dedicated logistics counters
- Bulk cargo transportation
- Interstate cargo options
- Published tariff information
- Insurance facility
- Hyderabad home delivery
- Computerised cargo operations
- Dedicated cargo vehicles for larger shipments
The service can be particularly useful for point-to-point movement between locations connected by the TGSRTC network.
Frequently Asked Questions
Is TGSRTC Logistics a courier company?
TGSRTC Logistics is the cargo and parcel service of Telangana State Road Transport Corporation. It provides parcel, courier and cargo transportation through its bus and dedicated cargo network.
How can I track a TGSRTC parcel?
Keep the consignment or booking details provided at the time of booking. For shipment-specific updates, contact the relevant TGSRTC logistics counter or cargo office.
What is the TGSRTC parcel weight limit?
The published logistics guidelines state that a single parcel should not weigh more than 50 kg.
Does TGSRTC provide home delivery?
Yes. Home delivery is available in Hyderabad City for applicable shipments. Standard delivery at many other locations is through the designated TGSRTC bus station or logistics counter.
How much does TGSRTC Logistics charge?
Charges depend on the shipment type, weight, destination and applicable services. TGSRTC publishes separate tariffs for parcel covers, ordinary parcels and bulk cargo.
What is the TGSRTC customer care number?
The general customer support numbers are 040-69440000 and 040-23450033.
Does TGSRTC Logistics transport bulk cargo?
Yes. TGSRTC operates dedicated cargo transport vehicles for larger consignments, including published options for 4-tonne and 10-tonne cargo vehicles.
Final Thoughts
TGSRTC Logistics provides an alternative cargo and parcel transportation option by using Telangana’s extensive state bus network. It is useful for individuals, traders and businesses that need to send parcels or commercial goods between connected locations.
Its services include parcel booking, courier transportation, bulk cargo, dedicated cargo vehicles, insurance and Hyderabad home delivery. Since counter timings, tariffs and logistics contacts can differ by location, customers should confirm the latest details with the relevant TGSRTC logistics counter before booking.
