Sequel Logistics is an Indian supply chain management and specialised logistics company headquartered in Bengaluru. Established in 2004, the company focuses mainly on critical logistics where cargo requires a high level of security, specialised handling, controlled transportat ion or time-sensitive delivery.
Unlike a regular parcel courier company, Sequel is particularly known for secure transportation of precious and valuable cargo, including gold, jewellery and other high-value consignments. It also operates a specialised healthcare logistics business for temperature-sensitive and time-critical shipments.
Quick Information About Sequel Logistics
| Information | Details |
| Company Name | Sequel Logistics Pvt Ltd |
| Established | 2004 |
| Headquarters | Bengaluru, Karnataka |
| Industry | Logistics and Supply Chain Management |
| Major Services | Secure Logistics, Healthcare Logistics, Vaulting, Freight & Supply Chain Services |
| Specialisation | Precious Cargo and Critical Logistics |
| Secure Vehicles | 520 according to current company information |
| Secure Hubs | 60 cities |
| Domestic Reach | 700+ cities |
| Main Customer Segments | Banks, Jewellery, Bullion, Healthcare and Other Businesses |
| Customer Support | +91 901 902 4444 |
What Is Sequel Logistics?
Sequel Logistics is a specialised supply chain and logistics company rather than a conventional consumer courier service.
The company operates in areas where security, compliance, speed and specialised handling are particularly important. Its two major business areas include Sequel Secure and Sequel Lifecare.
Sequel Secure focuses on precious and valuable cargo, while Sequel Lifecare handles time-critical and temperature-controlled healthcare shipments.
The company currently states that it operates secure hubs across 60 cities, including bank-approved vaults, and has a fleet of 520 secure vehicles. Its domestic network extends to more than 700 cities.
Sequel Secure Logistics
Sequel Secure is one of the company’s most specialised services. It is designed for businesses dealing with valuable commodities and high-value shipments.
Its customers include:
- Banks
- Bullion traders
- Jewellery retailers
- Refiners
- Metal exchanges
- Precious commodity businesses
- Digital gold and related businesses
The company uses dedicated secure vehicles and specialised security systems for valuable cargo movement.
Its secure logistics operations include transportation, handling, vaulting and related supply chain services.
Precious Cargo Transportation
Moving gold, jewellery and other valuable commodities requires a different logistics approach from normal commercial cargo.
Sequel’s secure transportation operations are designed around controlled movement and security. Its company-owned and operated secure fleet uses features such as real-time monitoring and tamper-resistant vehicle systems.
The company has also expanded its precious cargo infrastructure through specialised vaults and Free Trade Warehousing Zone facilities.
This makes Sequel relevant to businesses that require secure movement and storage rather than ordinary courier delivery.
Sequel Lifecare
Sequel Lifecare is the company’s specialised healthcare logistics service.
It focuses on shipments that may require controlled temperatures, careful handling and time-sensitive transportation.
The service can cover products and materials such as:
- Pharmaceuticals
- Medical equipment
- Biological samples
- Investigational products
- Cord blood samples
- Healthcare products
- Selected agro and food products
- Certain temperature-sensitive shipments
Healthcare logistics requires more specialised processes than standard parcel delivery because product quality can depend on temperature, handling time and transportation conditions.
Sequel Logistics Tracking
Sequel provides digital tools for customers to manage and monitor logistics activities. Its SEQUEL247 platform is designed to support customer shipment and service management.
For secure logistics, the company also uses technology-based vehicle monitoring and shipment visibility.
The exact tracking process can differ according to the service used. A customer may need a shipment reference, booking information or account credentials to access the relevant status.
How to Track a Sequel Logistics Shipment
Keep your shipment or booking reference ready.
Log in to the applicable Sequel customer platform if your shipment is managed through the company’s digital system.
Check the available shipment or service status.
For urgent or high-value consignments, contact Sequel customer support if the online information does not provide the required update.
What Is the Sequel Logistics Tracking Number?
Sequel does not publicly advertise one universal tracking-number format or fixed digit count for every type of shipment.
The reference can depend on the logistics service and customer account. Therefore, customers should use the exact shipment, booking, consignment or reference number provided by Sequel.
What If the Sequel Tracking Number Is Lost?
If you cannot find your shipment reference, check your booking confirmation, invoice, shipment documents, email communication and internal company records.
For business customers, the following information can help customer support locate a shipment:
- Customer or company name
- Sender details
- Receiver details
- Booking date
- Pickup location
- Destination
- Shipment reference, if partially available
- Invoice or booking details
For valuable cargo, customers should avoid sharing sensitive shipment information publicly and should communicate through authorised Sequel representatives.
Sequel Logistics Charges
Sequel Logistics does not have one standard public price applicable to all shipments.
Its services are specialised, so pricing depends on the type of logistics requirement. Factors that may affect the final cost include:
- Type and value of cargo
- Pickup and delivery locations
- Distance
- Security requirements
- Shipment size and weight
- Transportation requirements
- Temperature-control requirements
- Vaulting or storage
- Handling requirements
- Domestic or international movement
- Special compliance requirements
- Frequency and volume of shipments
For high-value or specialised logistics, the quotation is generally based on the customer’s specific requirement rather than a simple courier price per kilogram.
Sequel Logistics Customer Care and Contact Number
The company’s current customer support contact listed publicly is:
Sequel Logistics Customer Support: +91 901 902 4444
Customer support email is listed as customercare@sequel.co.in.
The corporate office is located at:
2nd Floor, JP Classic, Plot No. 157/1, Silver Corporate Block 1, Total Environment Campus, EPIP Phase 2, KIADB, Whitefield, Bengaluru – 560066, Karnataka.
For shipment-related enquiries, customers should keep their shipment reference and booking information ready before contacting support.
Sequel Logistics Office Network
Sequel has offices and operational facilities in several major Indian commercial locations.
Its published office network includes locations such as Bengaluru, Delhi, Mumbai, Ahmedabad, Hyderabad, Chennai, Kolkata, Surat, Jaipur, Srinagar, Mohali, Meerut, Udaipur, Port Blair and other important business centres.
The company also operates specialised facilities in locations connected with bullion, international trade and secure warehousing.
Because Sequel handles specialised logistics, not every office provides exactly the same service. Customers should confirm the applicable service with the relevant branch.
Sequel Logistics Vaulting Services
Vaulting is an important part of Sequel’s business, particularly for bullion and precious commodities.
The company operates specialised vaulting infrastructure and has received regulatory recognition for vault-management activities connected with India’s bullion ecosystem.
In 2026, the National Stock Exchange announced a partnership with Sequel Logistics for Electronic Gold Receipts and vaulting. The announcement stated that Sequel operates a network of 23 vaults for the EGR ecosystem.
This shows that the company’s role extends beyond transportation into secure storage and specialised bullion infrastructure.
Who Can Use Sequel Logistics?
Sequel is mainly designed for business customers and specialised supply chains.
Its services can be relevant for:
- Jewellery companies
- Bullion traders
- Banks
- Refineries
- Commodity exchanges
- Gold and precious-metal businesses
- Pharmaceutical companies
- Healthcare organisations
- Medical research organisations
- Businesses handling high-value goods
- Companies requiring temperature-controlled logistics
It may not be the first choice for an individual looking to send a normal household parcel.
Why Businesses Choose Sequel Logistics
The main advantage of Sequel is its specialised logistics capability.
A conventional courier company generally focuses on moving parcels from one location to another. Sequel works with cargo where security, temperature, compliance, storage and handling can be critical.
Its combination of secure transportation, vaulting, technology, specialised facilities and healthcare logistics allows it to serve niche supply chain requirements.
The company’s fleet is also directly controlled and operated by Sequel for its secure logistics operations, which gives it greater control over high-value transportation.
Frequently Asked Questions
Is Sequel Logistics a courier company?
Sequel Logistics is primarily a specialised supply chain and logistics company. It focuses on critical logistics, secure transportation, precious cargo, vaulting and healthcare logistics rather than ordinary consumer courier shipments.
What does Sequel Logistics transport?
The company handles valuable and specialised cargo, including gold, jewellery and precious commodities. Its Lifecare division also handles healthcare and temperature-sensitive shipments.
How can I track my Sequel Logistics shipment?
Tracking depends on the service and customer arrangement. Customers can use the applicable Sequel digital platform or contact customer support with their shipment reference.
What is the Sequel Logistics tracking number format?
There is no single publicly confirmed tracking-number format or fixed digit count for all Sequel services. Use the exact shipment or booking reference provided with your service.
What is the Sequel Logistics customer care number?
The currently published customer support number is +91 901 902 4444.
How much does Sequel Logistics charge?
There is no universal public rate for all services. Pricing depends on cargo type, value, location, security requirements, transportation, storage, temperature control and other specialised requirements.
Does Sequel Logistics provide cold-chain logistics?
Yes. Sequel Lifecare provides specialised logistics for time-critical and temperature-controlled healthcare shipments.
Final Thoughts
Sequel Logistics is a specialised Indian logistics and supply chain company with a strong focus on critical logistics. Its major areas include secure transportation of precious cargo, vaulting, bullion logistics and temperature-controlled healthcare logistics.
For businesses handling gold, jewellery, pharmaceuticals, medical products or other sensitive cargo, Sequel offers a more specialised logistics model than a standard courier company. Customers should keep their shipment reference safely and confirm service-specific charges and tracking procedures directly with Sequel.
