BusyBees Logistics Solutions Pvt Ltd is the legal company behind XpressBees, one of India’s major e-commerce and logistics service providers. The company offers express parcel delivery, B2B logistics, reverse logistics, warehousing, fulfilment, international logistics and third-party logistics solutions.
XpressBees started in 2015 and has grown from an e-commerce-focused delivery company into a broader logistics and supply chain solutions provider. Its services are used by e-commerce sellers, D2C brands, retailers, manufacturers and other businesses that need organised pickup, transportation, fulfilment and last-mile delivery.
Quick Information
| Particular | Details |
| Company Name | BusyBees Logistics Solutions Private Limited |
| Brand | XpressBees |
| Industry | Logistics, Courier, E-commerce & Supply Chain |
| Founded | 2015 |
| Headquarters | Pune, Maharashtra |
| Major Services | B2C, B2B, Express Parcel, Reverse Logistics, Warehousing, 3PL, International Logistics |
| Tracking | AWB Number, Order ID or Mobile Number |
| Customer Support | +91 (020) 4911 6100 |
| Customer Support Email | customercare@xpressbees.com |
What Is BusyBees Logistics Solutions Pvt Ltd?
BusyBees Logistics Solutions Private Limited operates its logistics business under the XpressBees brand. The company provides technology-enabled logistics services for businesses and e-commerce customers.
It is not limited to traditional courier delivery. Its operations cover the complete logistics cycle, starting from pickup and sorting and extending to warehousing, fulfilment, transportation, last-mile delivery and returns.
The company serves both B2C and B2B requirements and also provides cross-border logistics and contract logistics solutions.
XpressBees Logistics Services
E-commerce and B2C Logistics
E-commerce delivery is one of the major areas of XpressBees. The company provides pickup, sorting, transportation and last-mile delivery for online orders.
Its B2C services include:
- E-commerce order delivery
- Express parcel delivery
- Last-mile delivery
- D2C logistics
- Same-day delivery in selected locations
- Next-day delivery for eligible shipments
- COD and digital payment options
- Reverse logistics
- Omnichannel logistics
- Quick-commerce delivery
The company states that its network covers more than 19,000 PIN codes, although network figures can change as operations expand.
B2B Logistics
XpressBees also provides logistics services for businesses that need regular movement of goods between warehouses, distributors, stores and customers.
B2B solutions can include:
- Part Truck Load movement
- Full Truck Load transportation
- Business parcel delivery
- Pickup and consolidation
- Distribution
- Shipment tracking
- Electronic proof of delivery
- Supply chain support
These services can be useful for manufacturers, retailers, wholesalers, SMEs and other businesses with regular shipment requirements.
Express Parcel Delivery
XpressBees offers express parcel delivery for e-commerce and business consignments.
The service is designed for faster movement of parcels through its hub-and-spoke logistics network. Same-day delivery is available in selected cities and eligible shipments, while next-day services are available on selected routes and PIN codes.
Actual delivery time depends on the origin, destination, service type, parcel characteristics and operational conditions.
XpressBees Reverse Logistics
Reverse logistics is important for online businesses because not every order is successfully delivered or retained by the customer.
XpressBees provides return and RTO management services. These may include:
- Customer returns
- Return pickup
- RTO handling
- Quality checks
- Repackaging
- Restocking
- Movement of returned inventory
For businesses, organised reverse logistics can help reduce losses and improve inventory management.
Warehousing and Fulfilment Services
BusyBees Logistics Solutions also provides warehousing and fulfilment solutions.
Its fulfilment centres are designed to manage activities beyond simple storage. These can include:
- Inventory receiving
- Scanning and checking
- Storage
- Inventory management
- Picking
- Packing
- Order processing
- Dispatch
- Returns processing
- Repackaging and labelling
- Multi-channel fulfilment
The company also offers micro-fulfilment and multi-client warehousing solutions.
Its warehousing network is spread across multiple Indian cities and is designed to place inventory closer to demand centres.
Third-Party Logistics and Supply Chain Services
XpressBees provides 3PL services for companies that want to outsource part or most of their logistics operations.
Its 3PL capabilities include:
- Multi-client warehousing
- Fulfilment centres
- Inventory management
- Dark warehousing
- Distribution
- Reverse logistics
- Value-added services
- Technology-enabled warehouse management
- B2B and B2C order fulfilment
This makes the company relevant for businesses that need a combination of storage, inventory control, order processing and transportation.
International Logistics
BusyBees Logistics Solutions also operates in the cross-border logistics segment.
International logistics services can support:
- International parcel shipments
- Cross-border e-commerce
- Import and export logistics
- International transportation
- Customs-related logistics support
- Door-to-door international movement
International shipment charges and delivery timelines depend on destination country, shipment weight and dimensions, commodity, customs requirements and selected service.
BusyBees Logistics Tracking
XpressBees provides online shipment tracking for its consignments.
Customers can generally track a shipment using:
- AWB number
- Order ID
- Mobile number
The tracking system can provide shipment movement and delivery-related updates.
How to Track a XpressBees Shipment
To check the current shipment status:
- Keep your AWB number or Order ID ready.
- Enter the details in the XpressBees tracking system.
- Submit the tracking request.
- Check the latest shipment status and movement details.
There is no need to assume that every XpressBees shipment has the same fixed-length tracking number. The reference provided depends on the shipment and booking system.
What If the Tracking Number Is Lost?
If the AWB or order reference is unavailable, customers should first check:
- SMS received after booking
- Email confirmation
- E-commerce order page
- Seller account
- Invoice or shipping confirmation
For an online order, the seller can also help identify the shipment reference.
Common XpressBees Tracking Statuses
Tracking updates can vary depending on the shipment, but customers may see statuses related to:
- Shipment booked
- Pickup scheduled
- Shipment picked up
- In transit
- Arrived at hub
- Shipment processed
- Out for delivery
- Delivered
- Delivery attempted
- RTO
- Returned to origin
RTO means Return to Origin, where a shipment is sent back towards the original seller or pickup location because delivery could not be completed.
XpressBees Customer Care Number
The currently published XpressBees customer support number is:
+91 (020) 4911 6100
The customer support email is:
This support channel can be useful for shipment tracking problems, delivery complaints and other logistics-related queries.
If a shipment is showing delivered but has not actually been received, customers should keep the AWB or Order ID ready when contacting support.
For product-related problems, such as receiving the wrong product, customers may also need to contact the seller because XpressBees is the delivery partner rather than the product seller.
BusyBees Logistics Company Address
The registered corporate address of BusyBees Logistics Solutions Pvt Ltd is:
Unit 1A & 501A, Building B-1, Cerebrum IT Park, Kalyani Nagar, Vadgaonsheri, Pune, Maharashtra – 411014
The company has logistics operations and service infrastructure across multiple Indian cities, so the corporate address should not be confused with a local delivery hub or branch address.
XpressBees Charges
There is no single fixed XpressBees charge applicable to every shipment.
The final shipping price can depend on:
- Actual weight
- Volumetric weight
- Parcel dimensions
- Pickup PIN code
- Delivery PIN code
- Service type
- Delivery speed
- COD requirement
- Shipment category
- Distance and logistics zone
- Reverse logistics or RTO
- Additional handling requirements
For e-commerce businesses, pricing may also depend on shipment volume and the commercial agreement with XpressBees.
Therefore, a specific price should not be assumed from a general online rate. Businesses should use the applicable rate calculator or obtain a commercial quotation based on their shipment profile.
Volumetric Weight
For courier and e-commerce shipments, volumetric weight can become important when a parcel is large but relatively light.
A commonly used calculation in courier logistics is:
Length × Breadth × Height ÷ 5000
The dimensions are generally taken in centimetres for this type of calculation.
The applicable chargeable weight depends on the service and commercial terms, so customers should check the applicable tariff before booking high-volume or bulky shipments.
Who Can Use XpressBees?
XpressBees is particularly relevant for:
- E-commerce sellers
- D2C brands
- Online retailers
- SMEs and MSMEs
- Fashion businesses
- Electronics sellers
- FMCG companies
- Healthcare and pharma businesses
- Consumer brands
- Marketplace sellers
- Manufacturers
- Businesses requiring 3PL services
Its combination of transportation, warehousing, fulfilment and reverse logistics makes it suitable for businesses that need more than simple parcel delivery.
Why XpressBees Is Important for E-commerce
The major advantage of an integrated logistics provider is that several activities can be managed within one logistics ecosystem.
For an online seller, the process can include warehouse storage, inventory management, order processing, pickup, transportation, last-mile delivery and return handling.
XpressBees also uses technology for shipment visibility, warehouse management, order processing and customer communication. This can help businesses monitor logistics performance and manage large shipment volumes.
Frequently Asked Questions
Is BusyBees Logistics the same as XpressBees?
Yes. BusyBees Logistics Solutions Private Limited operates the logistics business under the XpressBees brand.
What is the XpressBees customer care number?
The currently published customer support number is +91 (020) 4911 6100.
How can I track a XpressBees parcel?
You can track a shipment using its AWB number, Order ID or mobile number through the XpressBees tracking system.
Does XpressBees provide reverse logistics?
Yes. The company provides return and RTO management services, including tracking and processing of returned shipments.
Does XpressBees provide warehousing?
Yes. XpressBees offers warehousing, fulfilment, inventory management, micro-fulfilment and 3PL solutions.
Does XpressBees handle B2B shipments?
Yes. Its services include B2B logistics, Part Truck Load, Full Truck Load and other business logistics solutions.
How much does XpressBees charge for delivery?
There is no universal fixed charge. Pricing depends on factors such as weight, dimensions, PIN codes, service type, COD, distance and applicable commercial terms.
Final Thoughts
BusyBees Logistics Solutions Pvt Ltd, operating under the XpressBees brand, has developed from an e-commerce delivery provider into a broader logistics and supply chain company. Its services now cover express parcel delivery, B2B logistics, reverse logistics, warehousing, fulfilment, 3PL and international logistics.
For customers, the most important features are shipment tracking and customer support. For businesses, the larger advantage is the ability to combine transportation, fulfilment, warehousing and return management through one logistics network.
Since charges, delivery timelines and service availability can vary by shipment and location, customers and businesses should always check the applicable service terms before booking.
