TSRTC Logistics is the cargo and parcel transportation service operated by the Telangana State Road Transport Corporation. It allows customers and businesses to send parcels, cargo and other permitted goods through TSRTC’s extensive bus and cargo network.
The service is useful for individuals, traders, retailers, manufacturers and businesses that need economical transportation between destinations in Telangana and selected locations outside the state. Customers can book consignments at designated TSRTC cargo and parcel counters and track them using the consignment number.
Quick Information About TSRTC Logistics
| Information | Details |
| Organisation | Telangana State Road Transport Corporation |
| Logistics Service | TSRTC Logistics / Cargo & Parcel Services |
| Main Service Area | Telangana and selected interstate destinations |
| Services | Parcel, Parcel Covers, Cargo and Bulk Bookings |
| Maximum Parcel Pack Weight | Up to 50 kg |
| Delivery | Destination counter/bus station; home delivery available in Hyderabad City |
| Tracking | Consignment-number based tracking |
| Main Office | Bus Bhavan, RTC X Roads, Hyderabad |
| Customer Support | TSRTC Logistics office and designated cargo counters |
What Is TSRTC Logistics?
TSRTC Logistics is the dedicated cargo and parcel service of Telangana State Road Transport Corporation.
The service was introduced to use TSRTC’s transportation network for moving goods between different locations. Booking, manifesting, transshipment, receiving and delivery activities are supported through a computerised logistics system.
Unlike a private courier company, TSRTC Logistics operates through the corporation’s bus stations, cargo counters and designated logistics locations. This makes it particularly useful for shipments moving between towns and cities connected through the TSRTC network.
TSRTC Logistics Services
TSRTC Logistics offers different categories of cargo transportation depending on the size and nature of the shipment.
Parcel Services
Parcel service is suitable for smaller packages and individual consignments.
A single parcel pack can generally weigh up to 50 kg. Customers can book eligible goods at designated cargo and parcel counters.
The parcel tariff depends on factors such as weight and destination.
Parcel Covers
Parcel covers are intended for smaller and lighter articles. TSRTC publishes separate rates for parcel covers based on weight and whether the destination is within or outside Telangana.
Cargo Transportation
Cargo service is designed for heavier commercial consignments.
TSRTC also operates dedicated cargo vehicles for larger loads, including vehicle categories covering approximately four-tonne and ten-tonne capacity.
This makes the service useful for businesses that need to transport larger quantities of goods.
Bulk Bookings
Businesses can use bulk booking facilities when they have larger quantities of goods to transport.
Bulk cargo can be booked according to the applicable transportation tariff, weight, distance and service requirements.
Interstate Cargo and Parcel Service
TSRTC Logistics also has designated counters and agents outside Telangana.
The interstate network includes selected destinations in states such as Andhra Pradesh, Karnataka and Maharashtra. Availability depends on the particular route and counter.
TSRTC Logistics Delivery
The standard TSRTC Logistics model is primarily based on delivery at the destination bus station or designated cargo counter.
The receiver may need to collect the shipment from the destination point after receiving the necessary information.
For Hyderabad City, home delivery is also available for applicable consignments.
Because TSRTC is primarily a public transport corporation, customers should not assume that every shipment includes door-to-door delivery. The delivery arrangement should be confirmed at the time of booking.
TSRTC Logistics Tracking
TSRTC Logistics provides an online consignment tracking facility.
Customers can enter their consignment number to check shipment information.
How to Track a TSRTC Logistics Consignment
Keep the consignment receipt or booking document ready.
Find the consignment number provided at the time of booking.
Enter the number in the TSRTC Logistics tracking facility.
Check the latest available shipment status.
If the status is not available or has not changed for a long period, contact the relevant cargo counter or TSRTC Logistics office.
What Is the TSRTC Logistics Tracking Number?
The tracking reference used by TSRTC Logistics is the consignment number generated when the shipment is booked.
There is no need to assume a particular fixed number of digits because the exact reference can vary according to the booking system and consignment.
Customers should preserve the original receipt until the shipment has been received.
What If the TSRTC Consignment Number Is Lost?
If you lose your consignment number, first check:
- Booking receipt
- Cargo receipt
- Payment record
- Sender’s documents
- SMS or booking information
- Photographs of the consignment receipt
- Details maintained by the booking counter
If the number cannot be recovered, contact the TSRTC Logistics office or the booking counter with the sender’s name, receiver’s name, origin, destination and approximate booking date.
The booking counter may require additional information before providing assistance.
TSRTC Logistics Charges
TSRTC Logistics publishes weight-based tariffs for different types of shipments.
The applicable charge depends on whether the shipment is a parcel, parcel cover, bulk cargo or cargo vehicle booking. Destination and weight are also important factors.
For parcel covers, published tariffs include:
| Weight | Within Telangana | Outside Telangana |
| Up to 250 grams | ₹40 | ₹90 |
| 251–500 grams | ₹50 | ₹120 |
| 501–1000 grams | ₹80 | ₹150 |
These are published tariff figures and customers should confirm the current applicable rate before booking.
For larger cargo, charges can depend on weight, distance, vehicle category and other applicable services.
Other Possible Charges
Depending on the shipment, additional charges may apply for services such as:
- Transshipment
- Hamali or handling
- Loading
- Unloading
- Storage
- Applicable taxes
- Special cargo requirements
TSRTC’s published terms state that storage charges apply from the fourth day onwards, with specified daily charges for longer periods.
Customers should check the booking receipt for the complete amount payable.
TSRTC Logistics GST
The applicable GST depends on the type of logistics service.
Published TSRTC logistics tariff information has specified different GST treatment for parcels and cargo-related services. Since tax rates and applicable classifications can change, customers should confirm the GST amount shown on the current booking receipt.
The final amount payable should be checked before completing the booking.
TSRTC Logistics Contact Number
For logistics-related assistance, the main TSRTC Logistics office can be contacted through the cargo and parcel department.
The logistics office is located at:
Assistant Traffic Manager-1 (Cargo & Parcel)
Telangana State Road Transport Corporation
4th Floor, B-Block, Bus Bhavan
RTC X Roads, Mushirabad
Hyderabad – 500020
The logistics department’s published email is: logistics@tsrtc.telangana.gov.in
For a shipment-specific problem, contacting the particular booking or destination counter can be more useful because counter-level staff can check local consignment information.
TSRTC Logistics Main Office
The TSRTC corporate office is located at:
Bus Bhavan
RTC X Roads
Musheerabad
Hyderabad – 500020
Telangana
Cargo and parcel operations are handled through designated departments and counters.
TSRTC has a large network of bus stations and cargo booking points, so the exact counter handling a consignment depends on its origin and destination.
TSRTC Logistics Counter Timings
There is no single timing applicable to every TSRTC Logistics counter.
Counter timings can differ according to:
- Location
- Depot
- Bus station
- Route
- Interstate counter
- Agent-operated counter
- Local operating schedule
Published counter information shows different timings at different locations, including morning-to-evening schedules and some counters operating for extended hours.
Customers should confirm the local cargo counter’s timing before visiting, particularly for interstate bookings.
What Goods Can Be Sent Through TSRTC Logistics?
TSRTC Logistics can be used for permitted goods that comply with its booking conditions.
Depending on the service and applicable rules, businesses may use the network for commercial merchandise, packaged goods, documents and other permitted cargo.
Restricted, dangerous or prohibited goods may not be accepted.
For commercial consignments, customers may also need to provide invoices, declarations or other statutory documents.
TSRTC’s terms state that the consignor is responsible for providing required government documents. An e-way bill Part-A is compulsory for consignments exceeding ₹50,000, subject to applicable rules.
TSRTC Logistics for Businesses
TSRTC Logistics can be useful for small and medium-sized businesses that need economical transportation between cities.
Potential users include:
- Retailers
- Traders
- Wholesalers
- Manufacturers
- Small businesses
- Distributors
- Local suppliers
- Commercial establishments
- Individuals sending permitted goods
For businesses that regularly send smaller quantities, parcel and cargo booking can be a practical alternative to hiring an entire vehicle.
Important TSRTC Logistics Rules
Customers should keep several important conditions in mind.
A consignment cannot be cancelled after booking according to the published terms, and the amount paid is not refundable.
In case of loss or damage, the corporation’s liability is limited to the shipment value declared at the time of booking, subject to the applicable conditions.
A claim cannot be entertained without an invoice.
TSRTC also states that departure and arrival timings are not guaranteed. Therefore, customers should avoid treating cargo transportation as a guaranteed express delivery service unless the specific service provides such an assurance.
Frequently Asked Questions
What is TSRTC Logistics?
TSRTC Logistics is the cargo and parcel transportation service of Telangana State Road Transport Corporation. It transports parcels and commercial cargo through designated TSRTC counters, buses and cargo vehicles.
How can I track a TSRTC Logistics parcel?
You can track the shipment using the consignment number provided during booking through the TSRTC Logistics tracking facility.
What is the maximum parcel weight in TSRTC Logistics?
The standard single parcel pack weight limit is 50 kg.
How much does TSRTC Logistics charge?
Charges depend on the shipment type, weight, destination, distance and applicable services. TSRTC publishes separate tariffs for parcel covers, parcels and larger cargo.
Does TSRTC Logistics provide home delivery?
Home delivery is available in Hyderabad City for applicable consignments. Standard delivery at many other locations is through the destination bus station or cargo counter.
Can I send cargo outside Telangana?
Yes. TSRTC Logistics operates selected interstate counters and services to destinations outside Telangana. Availability depends on the route and destination.
What should I do if my consignment is delayed?
Check the consignment status first. If there is no useful update, contact the origin or destination cargo counter or the TSRTC Logistics department with your consignment number.
Final Thoughts
TSRTC Logistics provides a practical cargo and parcel transportation network through the Telangana State Road Transport Corporation. Its parcel, parcel-cover, bulk cargo and cargo-vehicle services can be useful for individuals and businesses looking for transportation between Telangana destinations and selected interstate locations.
The most important information to keep safely after booking is the consignment number and receipt. Charges depend on the type and size of the shipment, while delivery arrangements vary by destination. For the latest tariff, counter timing and shipment-specific information, customers should confirm the details with the concerned TSRTC Logistics counter before booking.
